Amazon Prime Not Loading On Roku

Amazon Prime Video Not Working on Roku? Here's How to Fix It

Troubleshooting Common Issues

Out-of-Date Prime Video App

Ensure your Prime Video app is up-to-date. If not, update it through the Roku app store.

Network Connectivity Problems

Check your internet connection and ensure your Roku device is connected. Consider restarting your router or modem if necessary.

Display Settings

Adjust your display settings under "System" on your Roku device. Enable "Highest" resolution for best streaming quality.

Restart Roku Device

One of the quickest solutions is to restart your Roku device. This can often resolve temporary glitches or software issues.

Disable and Re-enable App

Navigate to the Prime Video app in your Roku Channel Store. Disable it and then re-enable it after a few seconds. This can help reset the app's settings.

Reset Roku Device

If other methods fail, consider resetting your Roku device to factory settings. This will erase all your settings and apps, so be sure to back up any necessary data.

By following these steps, you can troubleshoot and resolve most issues with Prime Video not working on Roku. If the problem persists, contact Amazon customer support for further assistance.